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HomeNewsTelstra disruptions

Telstra disruptions

Due to works by a third party, Telstra has been asked to shut down parts of its mobile base station at Noosaville Central at different periods.

This will result in some disruption to our mobile services in the area. The network will, however, be restored at the end of each day.

Landline services, NBN and Satellite internet services, and mobile coverage from other providers will not be impacted.

Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically be diverted to any working mobile network for connection to emergency services and should not be impacted.

The site will need to be switched off during the following periods:

16 February (Mon): Full site outage from 7am to 7pm.

Tips for improving connectivity while works are underway.

Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.

Business owners are encouraged talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions.

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