Laundry Lady named finalist in Telstra’s Best of Business Awards

The Laundry Lady has been named a state finalist in Telstra’s Best of Business Awards.

The Laundry Lady has topped off a year of incredible growth by being named a state finalist in Telstra’s Best of Business Awards.

The business, which provides a stress-free pickup and delivery laundry service to residential and commercial customers Australia wide, hit a milestone $2 million revenue this year, a number it expects to double in ’22-23.

Laundry Lady is vying for top title in the Outstanding Growth category as part of the 2023 Telstra Best of Business Awards, one of only six Queensland businesses to make it to the highly-competitive finals, from more than 20,000 nominations nationally.

“Last year, Laundry Lady was finalist in the Accelerating Women category, so to be recognised for the second year running – this time for our outstanding growth – is a real highlight for us,” Laundry Lady chief executive officer, Susan Toft said.

Earlier this year, Susan was named Corporate Business Woman of the Year at the Sunshine Coast Business Women’s Network Awards, and Laundry Lady topped the Trades and Services category (large business) at the Sunshine Coast Business Awards.

“I started The Laundry Lady as a solo operator back in 2012,” Susan explained of The Laundry Lady’s humble beginnings.

“Since that time, we’ve grown our team of on-the-ground contractors (Laundry Ladies and Lads) to more than 100, and have a team of seven, part-time staff working from our Sunshine Coast headquarters.”

Susan has credited the business’ ongoing success to an increase in demand for quality, mobile laundry services, in addition to the desire for a more flexible work-life balance.

“Laundry Lady is built on flexibility and choice – for both our customers and contractors. Our Laundry Ladies and Lads work from their own homes, using their own equipment, while we provide all the necessary training, supplies and marketing to ensure a sustainable business.”

Customers include holidaymakers, property managers, NDIS participants, busy households, sporting teams, cafes, event venues, and more.

Laundry Lady is this month celebrating an incredible 10 years in business, and is ramping up recruitment ahead of the busy Christmas and New Year period.

“People are always looking to kickstart their career goals in the New Year, and Laundry Lady ticks the boxes as an affordable and flexible work-from-home opportunity for busy mums, dads, husband and wife duos, and individuals.”

Having made its mark in Australia’s laundry industry, Laundry Lady is now eyeing overseas markets.

“Next year we are taking our award-winning wash, dry, fold and ironing services to New Zealand,” Susan reveals.

“We can’t wait to see what 2023 brings!”

Queensland winners of the 2023 Telstra Best of Business Awards will be announced in February, ahead of the national finals.