By Hollie Harris
Helloworld Noosa is thrilled to announce that it won the 2016 National Retailer of the Year Award.
The 2016 helloworld Owner Managers Conference was hosted in Singapore with the Gala Awards Event Dinner, hosted by Qantas.
The attendees donned their finery and were wowed by entertainment throughout the night including water drummers, ribbon dancers, light up entertainers and a band that played well into the wee hours.
Owner Clare Leak said the National Award was a complete surprise.
“We knew we were state finalists. It was amazing to win the QLD award. We didn’t realise that we were automatically going to be national finalists too and so we were absolutely blown away to win.
“It just goes to show that a small shop which focuses on customer excellence can be up there with the bug guys.
“We were up against city stores and much bigger stores. It really was a team effort and we are all very proud,” Clare said.
“I am very proud of my team. We have all worked very hard and constantly strive to give our clients the very best service that we can.
“We are a small dedicated team and are proud to bring home a National award to Noosa and the Sunshine Coast,” she said.
The awards were held recently in Singapore where Clare was treated to an incredible show, complete with Singaporean ribbon dancers and water drummers.
The Retailer of the Year Award category recognises the most outstanding helloworld locations that have achieved excellence in best practice, customer focus and service delivery and sales.
Performance criteria include assessment of sales, percentage of preferred sales, store presentation, reporting, training and more.
Under the guidance of Clare, the helloworld Noosa team have implemented streamlined strategies to ensure their clients are closely managed and tended to and by hard work and a dedicated team, they have been recognised nationally as the very best.
